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Testimonials

Taha Mustafa, Director of IT

InterContinental Hotel Riyadh

On Behalf of the whole team of InterContinental Riyadh, I would also like to take the opportunity to thank you all to make this project a success. I as well acknowledge that we have asked for a lot of modification to the system according to our requirements and we are happy to see that all of those were taken positively and special extra efforts were put in by Sky Software's team to incorporate them into the system. Overall, I can proudly say that the project was a great success and it would not have been possible without the excellent teamwork from Sky Software and InterContinental Riyadh teams. I hope to carry out more successful projects with you and the teams again in the future.

Carlos R. Tomaleh, Corporate IT Manager

ATICO - Fakhreldin Group

Horizon Restaurant Management System is very user-friendly, powerful and easier than any other system I have used. It helped us to increase our service performance for our customers with its excellent specifications and its statistical reports.

Abedel Qader, Health Club Supervisor

Intercontinental Hotel Jubail

It is amazing how the system can alert us about all membership expiration dates instead of scanning all Excel sheet records one-by-one.

Firas Al Bashir, Resort General Manager

Lagoon Hotel & Resort - Dead Sea

Sky Horizon QMS system has provided our hotel with fast and effective way of communication between the various service departments management and team. Moreover, the communication is now documented and not verbal any more thus no agent or technician can deny that a service call was not received and is not accurate as we did experience before implementing the system. We are able now to take very efficient reports showing complete trace of any guest request or job work order which is fully documented. Thus, we are able to identify which problems keep occurring and take a clear decision to replace as opposed to repair an asset.
The system has provided a professional way of managing guest requests and thus has positively impacted the guest satisfaction and experience.

Jai Sudhan, Organization & Development Manager

InterContinental Hotel Riyadh

The point to be highlighted here is that there are a lot of options in Bayan that would make the work much easier for the colleagues in the hotel, plus it is a good system to start the paperless office workflow with.

Muhammad Hafeez Iqbal, IT Manager

InterContinental Hotel Jeddah

I would like to take the opportunity to thank you for your efforts in successfully implementing the installation, configuration, and training of Horizon Fixed Assets Management System at InterContinental Hotel Jeddah as a pilot project in Saudi Arabia. I would like also to express my appreciation for your full support and co-operation during the whole project.

Hussein Yaghmour, Director of Technology

Crowne Plaza Doha

A big thank you for the great job done by Sky Software at Crowne Plaza Doha. The installation, configuration, and training went very well from your side. Even with some challenges from the hotel side, you’ve successfully managed the coordination with all of the system champions to make sure that the project is completed successfully. So, on behalf of the hotel management and all the teams, I would like to say thank you for a job well-done.

Hatem Al-Hamdan, Human Resources Manager

InterContinental Hotel Riyadh

Bayan HRMS helped us update the employee information to get all the right data and this is the most important feature in order to avoid any mistake and keep us updated with all of the staff information while they can update their profiles through Bayan Workflow.

Fahad Al Sayegh, General Manager

Intercontinental Hotel Jubail

Spark is a very good system for keeping track of memberships, member activities, and revenue reports. It also improves the productivity and knowledge of our employees.

Mohammad Al-Otaibi, Finance & Business Support Manager

InterContinental Hotel Riyadh

All retroactive increases and property allowances in Payroll are fully handled by Bayan, which fixed all incorrect allowance distribution and eliminated any manual work that used to be carried out in the previous system at the hotel.

Tony William, Director of Information Technology

Rotana Salalah Resort

It was a great pleasure working with you as well during the implementation of the QMS in our resort. I would like to thank you for your support and hard work on behalf of the management and personally. We will do our best from our side to ensure that the system is used to the maximum and serve its purpose in our operation.

Bruno Hivon, General Manager

Warwick Hotel Dubai

On behalf of the whole team at Warwick Hotel Dubai, I would like to thank you for your fantastic support. Bayan HRMS is now fully functional and I am sure that it will surpass our expectation in great part due to your assistance.

Hilary Gunarantne, Chief Accountant

Crowne Plaza Riyadh Minhal

We are glad to inform you that FBM installation has been completed according to our expectations. However, for yours and the Company information, that during the period of installation, Tawfeeq has shown excellent support and cooperation to reach our goal. I am sure you are proud of such professionals in your team who satisfies the customer in positive manner. We will be glad to have his expertise, once again, for micros interface installation, after confirming with our management in the near future.

Rabih Y. Merhy, Director of Information Technology.

Amwaj Rotana, Jumeirah Beach

Thank you for prioritizing our project (Bayan installation at Amwaj) and for sending us your great team, Hamzah and Mohammed. Both of them have shown a dedication and commitment to the project that I have never seen with any other vendors. They spent every single minute working on implementing, assisting and solving issues even till late night. I felt for a moment that the project is for them or they are implementing the system in their own hotel. Their Knowledge and expertise have added to my experience and definitely to my colleagues' knowledge a lot more. The nice thing about them, they worked and assisted in things they are not supposed to do. For me, I have gain two brothers, and it was a wonderful moments I spent with them. I hope that they enjoyed the time here and our hospitality regardless of the work pressure that they have faced. Dear Hamzah and Mohammed, Please accept my gratitude, and I would like to thank you for all what you did here, much appreciated. Good luck for you all and wish that our roads cross once again.

Muhammad Hafeez Iqbal, Director of IT

InterContinental Hotel Jeddah

Installing the newly developed QMS Guest Services Dashboard at InterContinental Jeddah has powered the upper management at the hotel with an effective tool to monitor the overall performance of all the departments. Now, our GM is daily monitoring the dashboard and frequently sending the live performance screenshots by email to the concerned department Head.

Tassaneeya Phadungyotee, Quality and Continuous Improvement Manager

InterContinental Bangkok Hotel

I’m personally very happy with the outcome of the implementation. Thanks to you and to my IT team for a great team work, pushing this through with a very successful result. Your flexibility and willingness to assist with all requests, issues, and questions is much appreciated. It has been great working with you and thanks for all your help.

Suphat Chaboon, Director of Engineering

InterContinental Bangkok Hotel

First of all, I would like to congratulate you for the successful implementation, as our engineering team is deeply happy with the new system, which has helped them performing their preventive maintenance tasks efficiently.
The system is user-friendly and easier than the prior one, equipment and machine history have also helped us to do productive planning.

Bharat Bhushan, IT Manager

Crowne Plaza Resort Salalah

I would like to thank Sky Software for successfully installing Horizon FAS. A great job was done in migrating our assets data and book values from our old system and excel sheets. Effective training sessions were done to our staff and owning company staff to make sure they understand the system; this was really helpful and appreciated. I am very happy with the service and support that were delivered by Sky Software team.

Hassan Chaalan, Information Technology Manager

Mövenpick Hotel & Resort Beirut

We would like to thank Mr. Tariq Al- Shagnoubi and Sky Software team for their distinctive efforts during the project's installation, where they made their best to meet our needs and guide us on how to get the most out of Horizon Spark through extensive training sessions. It was a great opportunity to work with such dedicated and talented team, and we are looking forward to working on future projects with your esteemed company.

Adeel Anwar, Director of IT

M Hotel Makkah by Millennium

Greetings from M Hotel Makkah, We would like to thank both; Mr. Mohammed Al-Bawaleez and Mr. Yacoub Fraij for the effort and support they showed during and after the implementation. They are really a good asset for you and a big support resource for the clients. It was a pleasure to work with such a professional and efficient company like Sky Software.

Khun Sarayut

InterContinental Bangkok Hotel

On behalf of the IT team at InterContinental Bangkok & Holiday Inn Bangkok, I would like to take the opportunity to thank you Sky Software for the successful implementation of QEMS, (Quality Management System, Engineering Maintenance System, Interactive Voice Response System, Incident Management Software System, Glitch Management System, G-Link System and QMS Dashboard). Your willingness to assist and your hard working bring in a very good system to help us to serve our guest more effectively.