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Intercontinental Doha upgrades to the next generation of QMS

Published
09 Dec
2020

We are glad to announce the successful migration at the distinguished Intercontinental Doha to Horizon QMS guest services web-based platform, providing a solid base with advanced features, reports and interfaces to manage all guest related request efficiently, automatically and instantly.

The hotel has operated the newly released Horizon QMS Mobile application, which has granted the hotel service agents and management an online and instant access from virtually any location to Horizon QMS data, helping them to keep an instant monitoring of their service operations.

Housekeeping Module on the other hand was installed providing the Housekeeping department an optimal tool to do their scheduled daily tasks while being integrated with Opera to change rooms housekeeping statues and guest service statues in QMS and then reflect it in their property management system.

Finally, HTNG Opera interface was activated as a bi-directional interface between QMS and Opera in order to get reservations and guest details, rooms statues in their 3 types; Front office status, Housekeeping status and guest service statues, which also gives QMS the ability to change the above mentioned statuses based on hotel operations.