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Crowne Plaza Dubai Marina Selects Sky Software Solutions

09 Jan

Crowne Plaza Dubai Marina has recently selected Bayan Human Resources Management, Jana Materials Management systems and Horizon Quality & guest Services solutions benefiting from the systems’ advanced features, reports and interfaces in managing all human resources related transactions, including employee profiles, attendance and vacations, tax, indemnity and payroll calculations.

With Jana Materials Management, hotel acquired better control over the materials’ ordering, purchasing, receiving and requisition, cost control and inventory cycles.

In specific, this project has also included the launching of Jana Inventory and Receiving Mobile applications at the IHG group, providing an efficient and automatic tool to manage all the inventory and receiving transaction. JANA Mobile applications were designed to facilitate and mainstream most of the normal processes and tasks involved in the inventory, spot check and goods receiving. This made a great impact on operation by enabling stock inventory count via barcode scanning offline counting mode and facilitating purchase order receiving via barcode scanning, offline receiving items expiry date and many other features.

Finally, Horizon QMS guest services web-based platform was installed, providing a solid base and professional workflow to handle guest requests, follow up their incidents and complains and increase their satisfaction level through, and after their stay.

The project included Horizon QMS Glitch Management System, which has instantly helped in improving the process of tracking and handling guest glitches, incidents and complaints throughout its professional instant and effective workflow of investigations and recovery of service procedures.

Horizon QMS Mobile application on other hand has granted the hotel service agents and management an online access from virtually any location to Horizon QMS data, which helped them to keep an instant monitoring of their service operations.

This article is intended for informational purposes only. Sky Software makes no express or implied warranties in this context.